{"id":519,"date":"2018-10-08T12:08:56","date_gmt":"2018-10-08T12:08:56","guid":{"rendered":"http:\/\/negricases.comen\/?page_id=519"},"modified":"2026-10-24T11:56:15","modified_gmt":"2026-10-24T11:56:15","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/negricases.com\/ro\/returns-policy\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"519\" class=\"elementor elementor-519\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4212b0bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4212b0bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d99a0aa\" data-id=\"d99a0aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a6e5cb6 elementor-widget elementor-widget-text-editor\" data-id=\"2a6e5cb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\">DREPTUL DE RETRAGERE<\/span><\/h4><p><span style=\"color: #000000;\">UTILIZATORUL beneficiaz\u0103, pentru produsele sau serviciile achizi\u021bionate online, de acelea\u0219i drepturi \u0219i de acela\u0219i termen pentru a returna \u0219i\/sau a semnala eventualele vicii sau defecte ca \u00een cazul produselor sau serviciilor achizi\u021bionate offline.<\/span><\/p><hr \/><p><span style=\"color: #000000;\">TERMENUL PENTRU RETURNARE<\/span><\/p><p><span style=\"color: #000000;\">Dispune\u021bi de un termen de 14 zile de la data primirii produsului pentru a solicita returnarea.<\/span><\/p><hr \/><h4>\u00a0<\/h4><p><span style=\"color: #000000;\">EXCEP\u021aII<\/span><\/p><p><span style=\"color: #000000;\">Dreptul de retragere nu se aplic\u0103 \u00een urm\u0103toarele cazuri:<\/span><\/p><ul><li><span style=\"color: #000000;\">Dac\u0103 produsul nu este returnat \u00een stare perfect\u0103.<\/span><\/li><li><span style=\"color: #000000;\">Dac\u0103 ambalajul produsului nu se afl\u0103 \u00een starea sa original\u0103 sau \u00een stare perfect\u0103. Produsul trebuie protejat folosind ambalajul original, pentru a ajunge \u00een stare perfect\u0103. Este strict interzis\u0103 aplicarea de sigilii sau benzi adezive direct pe produs.<\/span><\/li><li><span style=\"color: #000000;\">Aplica\u021biile software desc\u0103rcate direct de pe portal.<\/span><\/li><li><span style=\"color: #000000;\">Produsele personalizate sau produsele care, din motive de igien\u0103 sau \u00een baza altor excep\u021bii prev\u0103zute de lege, nu fac obiectul acestui drept.<\/span><\/li><\/ul><hr \/><h4 dir=\"ltr\" data-placeholder=\"Traducci\u00f3n\">\u00a0<\/h4><h4 id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Traducci\u00f3n\">PROCEDURA DE RETURNARE<\/h4><p><span style=\"color: #000000;\">\u00cenainte de expirarea termenului de retragere, trebuie s\u0103 informa\u021bi comerciantul cu privire la decizia dumneavoastr\u0103 de a solicita returnarea. \u00cen acest scop, v\u0103 rug\u0103m s\u0103 urma\u021bi pa\u0219ii de mai jos:<\/span><\/p><p><span style=\"color: #000000;\">Trimite\u021bi un e-mail la info@negricases.com, indic\u00e2nd num\u0103rul comenzii sau al facturii. Ata\u0219a\u021bi formularul de retragere disponibil pe site sau exprima\u021bi \u00een mod clar dorin\u021ba de a returna produsul.<\/span><\/p><p><span style=\"color: #000000;\">Dup\u0103 primirea solicit\u0103rii, v\u0103 vom contacta pentru a v\u0103 oferi instruc\u021biuni privind modul de efectuare a return\u0103rii \u0219i pentru a v\u0103 informa cu privire la costurile de transport pe care trebuie s\u0103 le suporta\u021bi. De\u0219i ne vom ocupa de organizarea expedierii, toate costurile de transport vor fi suportate de dumneavoastr\u0103.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d62862 elementor-widget elementor-widget-button\" data-id=\"8d62862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/negricases.com\/ro\/withdrawal-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Formular de retragere<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e353bc8 elementor-widget elementor-widget-text-editor\" data-id=\"e353bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><hr \/><h4>\u00a0<\/h4><h4>INSPEC\u021aIA PRODUSULUI RETURNAT<\/h4><p><span style=\"color: #000000;\">La primirea produsului returnat, echipa noastr\u0103 va efectua o inspec\u021bie pentru a verifica dac\u0103 acesta \u00eendepline\u0219te condi\u021biile de returnare stabilite anterior.<\/span><\/p><p>\u00a0<\/p><hr \/><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>PROCESUL DE RAMBURSARE<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Dac\u0103 produsul \u00eendepline\u0219te condi\u021biile de returnare, vom procesa rambursarea corespunz\u0103toare \u00een termen de 14 zile de la primirea produsului.<\/span><\/p><p><span style=\"color: #000000;\">Rambursarea se va efectua prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 pentru achizi\u021bia ini\u021bial\u0103, cu excep\u021bia cazului \u00een care convenim \u00een mod expres cu dumneavoastr\u0103 asupra unei alte metode.<\/span><\/p><p><span style=\"color: #000000;\">V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 costurile de transport \u0219i orice cheltuieli suplimentare nu vor fi rambursate \u0219i vor fi suportate de dumneavoastr\u0103.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e07f0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e07f0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa09952\" data-id=\"fa09952\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RIGHT OF WITHDRAWAL The USER has the same rights and period to return and\/or report possible flaws or defects in the online products or services as they do for offline products or services.<\/p>\n<p> DEADLINE FOR RETURNS You have a period of 14 days from the date of product receipt to request a return.<\/p>\n<p> \u00a0 EXCEPTIONS [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-519","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":2,"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":35334,"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/pages\/519\/revisions\/35334"}],"wp:attachment":[{"href":"https:\/\/negricases.com\/ro\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}